How do I place an order? You may contact us through email address, by phone or by requesting a quote online.
- Your contact information
- The event date with location & time
- Type of event
- Sculpture desired
How long will the ice sculpture last? An ice sculpture typically lasts an average of 4-6 hours indoors. Ice sculptures can be displayed outdoors, but will have significantly less lasting time. For outdoor displays, we recommend displaying your ice sculpture in a shaded area away from direct sunlight.
Do you deliver? Yes, we deliver! Please include the location of your event for delivery fees. Pick up is only available at our Philadelphia location.
What is the average size and weight of an ice sculpture? Dimensions and weight vary depending on the design. Our single block ice sculptures are carved from a 300 lb. block of ice with the dimensions of 40 in. high x 20 in. wide x 10 in. thick. We do our best to maximize the size of your design to the dimensions of the ice block.
What is included with the ice sculpture? Your ice sculpture will come complete with a plastic drip tray with hose and a standard fluorescent white light (colored lighting is available for an additional fee). Please let us know if you would like colored lighting with your ice sculpture.
What will we need to provide? You will need to provide a table, bucket, and an extension cord (for lighting). Each drip tray comes with it's own hose attachment for the water to drain. We recommend dressing your table with linen to conceal the bucket underneath the table for a clean presentation.
How far in advanced will I need to place an order? Ordering early helps to ensure availability. Wedding and holiday season dates fill up quickly, place your deposit early to hold your event date and times.
How do I choose my ice carving design? We have a large array of photos on our web site. These photos are place in specific categories to give you ideas of what some of our clients have used for their event. Please contact us for recommendations.
Can you custom design an ice sculpture for our special event? We'd be more than happy to custom design an ice sculpture for your event. However, all sketches are now only provided when you place a deposit. Unfortunately, we've realized through the years that our sketches/proof have been passed on to our competitors to use. We take time to design your ice sculpture to be unique and one of a kind. Please take this into consideration if you are requesting a sketch.
I don't see what I want on your web site... Through the years we've designed and carved thousands of ice sculptures and it's impossible to put every picture of our work on our web site. If you have an idea, please email us a clear photograph/artwork (in .jpg format) of what you have in mind. Our talented team sculptors will do their best to realize your vision in ice.
How much is the average cost of an ice sculpture? Our prices vary depending on design and size. Please contact us for a price quote. If the price is out of your budget, you can arrange to pick your sculpture at our studio (this option is only available at our Philadelphia location). We offer competitive pricing, let us know and we'we'll do our best to match it.
Is a deposit required? A deposit is required for all orders.
My event is tomorrow, what can I do?! We do our best to accommodate all rush orders, call us now!